The All About DIY Flooring guarantees are provided to ensure that if in the unlikely event you are not absolutely happy with our products and services, you have the peace-of-mind of knowing that our UK based customer care team are here to help.
Price Match Guarantee
All About DIY Flooring are so confident that you will not find our Imprezzo luxury vinyl flooring cheaper anywhere else, we are proud to offer our Price Match Guarantee. In the unlikely event you find the same product cheaper elsewhere, just drop us a line at pricematch@allaboutdiyflooring.co.uk with the name of the product, retailer and a link to the matched product, alongside your name and telephone number and we promise to call you back within two working days to take your order and match the price. All we ask is that it is from a UK based online retailer (not an auction site) like ourselves, and the product is original, new and readily available in stock - and not in any clearance, seconds or sale.
Product Guarantee
Imprezzo from Interfloor is a luxury vinyl flooring with built-in underlay to provide you with maximum style, comfort, durability at an affordable price – and is supported with a 25 Year Residential Guarantee and a 10 Year Commercial Guarantee. In the unlikely event that it develops a fault contact ourselves or Interfloor to resolve the situation. For full information, see our Contact Us page.
Service Guarantee
If you decide that you made a mistake or you change your mind, then please send the goods back within 14 days of receipt as part of our No Quibble Guarantee. Sadly, this can only apply to whole packs of flooring and must be returned at the customers own cost. For full information, see our Delivery & Returns page.
